The secret life of bugs Going past the errors and omissions in software repositories

Every bug has a story behind it. The people that discover and resolve it need to coordinate, to get information from documents, tools, or other people, and to navigate through issues of accountability, ownership, and organizational structure. This paper reports on a field study of coordination activ...

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Vydané v:2009 IEEE 31st International Conference on Software Engineering s. 298 - 308
Hlavní autori: Aranda, Jorge, Venolia, Gina
Médium: Konferenčný príspevok..
Jazyk:English
Vydavateľské údaje: Washington, DC, USA IEEE Computer Society 01.01.2009
IEEE
Edícia:ACM Conferences
Predmet:
Automation
Computer bugs
Data mining
General and reference > Cross-computing tools and techniques > Reliability
History
Navigation
Productivity
Programming
Social and professional topics > Professional topics > Management of computing and information systems > Project and people management
Software and its engineering > Software organization and properties > Extra-functional properties > Software reliability
Software debugging
Software development management
Spatial databases
ISBN:9781424434534, 142443453X
ISSN:0270-5257
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Abstract Every bug has a story behind it. The people that discover and resolve it need to coordinate, to get information from documents, tools, or other people, and to navigate through issues of accountability, ownership, and organizational structure. This paper reports on a field study of coordination activities around bug fixing that used a combination of case study research and a survey of software professionals. Results show that the histories of even simple bugs are strongly dependent on social, organizational, and technical knowledge that cannot be solely extracted through automation of electronic repositories, and that such automation provides incomplete and often erroneous accounts of coordination. The paper uses rich bug histories and survey results to identify common bug fixing coordination patterns and to provide implications for tool designers and researchers of coordination in software development.
AbstractList Every bug has a story behind it. The people that discover and resolve it need to coordinate, to get information from documents, tools, or other people, and to navigate through issues of accountability, ownership, and organizational structure. This paper reports on a field study of coordination activities around bug fixing that used a combination of case study research and a survey of software professionals. Results show that the histories of even simple bugs are strongly dependent on social, organizational, and technical knowledge that cannot be solely extracted through automation of electronic repositories, and that such automation provides incomplete and often erroneous accounts of coordination. The paper uses rich bug histories and survey results to identify common bug fixing coordination patterns and to provide implications for tool designers and researchers of coordination in software development.
Author Aranda, Jorge
Venolia, Gina
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  surname: Venolia
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  organization: Microsoft Research, One Microsoft Way, Redmond, WA, 98052, USA
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Snippet Every bug has a story behind it. The people that discover and resolve it need to coordinate, to get information from documents, tools, or other people, and to...
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StartPage 298
SubjectTerms Automation
Computer bugs
Data mining
General and reference -- Cross-computing tools and techniques -- Reliability
History
Navigation
Productivity
Programming
Social and professional topics -- Professional topics -- Management of computing and information systems -- Project and people management
Software and its engineering -- Software organization and properties -- Extra-functional properties -- Software reliability
Software debugging
Software development management
Spatial databases
Subtitle Going past the errors and omissions in software repositories
Title The secret life of bugs
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