Inducing Bystander Interventions During Robot Abuse with Social Mechanisms

We explored whether a robot can leverage social influences to motivate nearby bystanders to intervene and defend them from human abuse. We designed a between-subjects study where 48 participants took part in a memorization task and observed a confederate mistreating a robot both verbally and physica...

Celý popis

Uloženo v:
Podrobná bibliografie
Vydáno v:2018 13th ACM/IEEE International Conference on Human-Robot Interaction (HRI) s. 169 - 177
Hlavní autoři: Tan, Xiang Zhi, Vázquez, Marynel, Carter, Elizabeth J., Morales, Cecilia G., Steinfeld, Aaron
Médium: Konferenční příspěvek
Jazyk:angličtina
Vydáno: New York, NY, USA ACM 26.02.2018
Edice:ACM Conferences
Témata:
abuse
bullying
empathy
Entertainment industry
Human-centered computing > Collaborative and social computing > Empirical studies in collaborative and social computing
Human-centered computing > Human computer interaction (HCI) > Empirical studies in HCI
Human-robot interaction
peer intervention
Psychology
Robots
Task analysis
empathy
human-robot interaction
peer intervention
abuse
robots
bullying
ISBN:9781450349536, 1450349536
ISSN:2167-2148
On-line přístup:Získat plný text
Tagy: Přidat tag
Žádné tagy, Buďte první, kdo vytvoří štítek k tomuto záznamu!
Abstract We explored whether a robot can leverage social influences to motivate nearby bystanders to intervene and defend them from human abuse. We designed a between-subjects study where 48 participants took part in a memorization task and observed a confederate mistreating a robot both verbally and physically. The robot was either empathetic towards the participant»s performance in the task or indifferent. When the robot was mistreated, it ignored the abuse, shut down in response to it, or reacted emotionally. We found that the majority of the participants intervened to help the robot after it was abused. Interventions happened for a wide range of reasons. Interestingly, the empathetic robot increased the proportion of participants that self-reported intervening in comparison to the indifferent robot, but more participants moved the robot as a response to abuse in the latter case. The participants also perceived the robot being verbally mistreated more and reported higher levels of personal distress when the robot briefly shut down after abuse in comparison to when it reacted emotionally or did not react at all.
AbstractList We explored whether a robot can leverage social influences to motivate nearby bystanders to intervene and defend them from human abuse. We designed a between-subjects study where 48 participants took part in a memorization task and observed a confederate mistreating a robot both verbally and physically. The robot was either empathetic towards the participant»s performance in the task or indifferent. When the robot was mistreated, it ignored the abuse, shut down in response to it, or reacted emotionally. We found that the majority of the participants intervened to help the robot after it was abused. Interventions happened for a wide range of reasons. Interestingly, the empathetic robot increased the proportion of participants that self-reported intervening in comparison to the indifferent robot, but more participants moved the robot as a response to abuse in the latter case. The participants also perceived the robot being verbally mistreated more and reported higher levels of personal distress when the robot briefly shut down after abuse in comparison to when it reacted emotionally or did not react at all.
We explored whether a robot can leverage social influences to motivate nearby bystanders to intervene and defend them from human abuse. We designed a between-subjects study where 48 participants took part in a memorization task and observed a confederate mistreating a robot both verbally and physically. The robot was either empathetic towards the participant's performance in the task or indifferent. When the robot was mistreated, it ignored the abuse, shut down in response to it, or reacted emotionally. We found that the majority of the participants intervened to help the robot after it was abused. Interventions happened for a wide range of reasons. Interestingly, the empathetic robot increased the proportion of participants that self-reported intervening in comparison to the indifferent robot, but more participants moved the robot as a response to abuse in the latter case. The participants also perceived the robot being verbally mistreated more and reported higher levels of personal distress when the robot briefly shut down after abuse in comparison to when it reacted emotionally or did not react at all.
Author Carter, Elizabeth J.
Morales, Cecilia G.
Tan, Xiang Zhi
Steinfeld, Aaron
Vázquez, Marynel
Author_xml – sequence: 1
  givenname: Xiang Zhi
  surname: Tan
  fullname: Tan, Xiang Zhi
  email: zhi.tan@ri.cmu.edu
  organization: Carnegie Mellon University, Pittsburgh, PA, USA
– sequence: 2
  givenname: Marynel
  surname: Vázquez
  fullname: Vázquez, Marynel
  email: marynelv@stanford.edu
  organization: Stanford University, Stanford, CA, USA
– sequence: 3
  givenname: Elizabeth J.
  surname: Carter
  fullname: Carter, Elizabeth J.
  email: ejcarter@andrew.cmu.edu
  organization: Carnegie Mellon University, Pittsburgh, PA, USA
– sequence: 4
  givenname: Cecilia G.
  surname: Morales
  fullname: Morales, Cecilia G.
  email: cgmorale@andrew.cmu.edu
  organization: Carnegie Mellon University, Pittsburgh, PA, USA
– sequence: 5
  givenname: Aaron
  surname: Steinfeld
  fullname: Steinfeld, Aaron
  email: steinfeld@cmu.edu
  organization: Carnegie Mellon University, Pittsburgh, PA, USA
BookMark eNqNkDtPwzAYRc1LopTODCwZWVL8jJOxtDyKipB4zNZnx6aG1kZxCuq_J6WdmJjucI7ucE7QYYjBInRG8JAQLi4ZkYRSMvxdLvfQoJJlBzDjlWDFPupRUsicEl4e_GHHaJDSO8aYSsyYpD10Pw31yvjwll2tUwuhtk02Da1tvmxofQwpm6yaDX6KOrbZSK-Szb59O8-eo_GwyB6smUPwaZlO0ZGDRbKD3fbR6831y_gunz3eTsejWQ60Em1eGk65g8JYKxxgJlxV1wwE5yUQR5yVBSeOai5A1EzLzjMAGEstcYm5Y310vv311lr12fglNGtVcckkkR292FIwS6Vj_EiKYLUJp3bh1C5cpw7_qSrdeOvYD7I-ayk
ContentType Conference Proceeding
Copyright 2018 ACM
Copyright_xml – notice: 2018 ACM
DBID 6IE
6IL
CBEJK
RIE
RIL
DOI 10.1145/3171221.3171247
DatabaseName IEEE Electronic Library (IEL) Conference Proceedings
IEEE Proceedings Order Plan All Online (POP All Online) 1998-present by volume
IEEE Xplore All Conference Proceedings
IEEE Electronic Library (IEL)
IEEE Proceedings Order Plans (POP All) 1998-Present
DatabaseTitleList

Database_xml – sequence: 1
  dbid: RIE
  name: IEEE Electronic Library (IEL)
  url: https://ieeexplore.ieee.org/
  sourceTypes: Publisher
DeliveryMethod fulltext_linktorsrc
Discipline Engineering
Psychology
EISBN 9781450349536
1450349536
EISSN 2167-2148
EndPage 177
ExternalDocumentID 9473717
Genre orig-research
GrantInformation_xml – fundername: National Science Foundation
  funderid: 10.13039/100000001
GroupedDBID 6IE
6IF
6IL
6IN
ABLEC
ACM
ADPZR
ALMA_UNASSIGNED_HOLDINGS
APO
BEFXN
BFFAM
BGNUA
BKEBE
BPEOZ
CBEJK
GUFHI
IEGSK
OCL
RIE
RIL
AAWTH
ADZIZ
CHZPO
ID FETCH-LOGICAL-a295t-8c424fa6cee5fa035f9dd3a5448a1f1fe7641f2b45a5d3b7ceecaa007b70804f3
IEDL.DBID RIE
ISBN 9781450349536
1450349536
ISICitedReferencesCount 66
ISICitedReferencesURI http://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=Summon&SrcAuth=ProQuest&DestLinkType=CitingArticles&DestApp=WOS_CPL&KeyUT=000460476300022&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D
IngestDate Wed Aug 27 02:26:24 EDT 2025
Wed Jan 31 06:41:50 EST 2024
IsPeerReviewed false
IsScholarly false
Keywords empathy
human-robot interaction
peer intervention
abuse
robots
bullying
Language English
License Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from Permissions@acm.org
LinkModel DirectLink
MeetingName HRI '18: ACM/IEEE International Conference on Human-Robot Interaction
MergedId FETCHMERGED-LOGICAL-a295t-8c424fa6cee5fa035f9dd3a5448a1f1fe7641f2b45a5d3b7ceecaa007b70804f3
PageCount 9
ParticipantIDs acm_books_10_1145_3171221_3171247
acm_books_10_1145_3171221_3171247_brief
ieee_primary_9473717
PublicationCentury 2000
PublicationDate 20180226
2018-March-25
PublicationDateYYYYMMDD 2018-02-26
2018-03-25
PublicationDate_xml – month: 02
  year: 2018
  text: 20180226
  day: 26
PublicationDecade 2010
PublicationPlace New York, NY, USA
PublicationPlace_xml – name: New York, NY, USA
PublicationSeriesTitle ACM Conferences
PublicationTitle 2018 13th ACM/IEEE International Conference on Human-Robot Interaction (HRI)
PublicationTitleAbbrev HRI
PublicationYear 2018
Publisher ACM
Publisher_xml – name: ACM
SSID ssj0002703372
ssj0003204102
Score 1.9699239
Snippet We explored whether a robot can leverage social influences to motivate nearby bystanders to intervene and defend them from human abuse. We designed a...
SourceID ieee
acm
SourceType Publisher
StartPage 169
SubjectTerms abuse
bullying
empathy
Entertainment industry
Human-centered computing -- Collaborative and social computing -- Empirical studies in collaborative and social computing
Human-centered computing -- Human computer interaction (HCI) -- Empirical studies in HCI
Human-robot interaction
peer intervention
Psychology
Robots
Task analysis
Title Inducing Bystander Interventions During Robot Abuse with Social Mechanisms
URI https://ieeexplore.ieee.org/document/9473717
WOSCitedRecordID wos000460476300022&url=https%3A%2F%2Fcvtisr.summon.serialssolutions.com%2F%23%21%2Fsearch%3Fho%3Df%26include.ft.matches%3Dt%26l%3Dnull%26q%3D
hasFullText 1
inHoldings 1
isFullTextHit
isPrint
link http://cvtisr.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwlV1LS8NAEB7a4qFe1LZqfbGC4MW0yT7yOPoqKlqKKPQWNvuAHtpK0wr99-5uQqwgiKdslj0sX5bMN7PzzQBchDyTxI8zz_d14lEZJF6sJfMs1RZYCSylqzP7HA2H8XicjGpwVWlhlFIu-Uz17NDd5cu5WNlQWT-hETHuRx3qURQWWq0qnoLN0SWlBtS-E-zTwCbvHBQFcVnfWMoA46DnntSZIzH90VTF2ZTBzv92swudb3EeGlVmZw9qataC7Y26gi1oVr-1dRuebHcOYebRzdoFDtQCPW5kOubozkkV0es8my_RdbbKFbLhWVRId9GLsurgST7NO_A-uH-7ffDKDgoexwlberGgmGoemi0xzX3CdCIl4cz4ZDzQgVZRSAONM8o4kySLzDrBuaENWWSYJNVkHxqz-UwdAooFMR870TTAmopIxDK2WYnGx_UlMyyoC-cGztS6BnlaqJ1ZWkKelpB34fLPNWm2mCjdhbYFPP0oSm6kJdZHv08fQ9PwGCcVxOwEGsvFSp3ClvhcTvLFmTsnX088uFc
linkProvider IEEE
linkToHtml http://cvtisr.summon.serialssolutions.com/2.0.0/link/0/eLvHCXMwlV1LS8NAEB60CupFbavW5wqCF9Mm-2iSo098tKVIBW9hsw_owVaaVOi_d3cTooIgnrJZ9rB8WTLfzM43A3DW5akkfpR6vq9jj8og9iItmWeptsBKYCldndleOBhEr6_xcAkuKi2MUsoln6m2Hbq7fDkVcxsq68Q0JMb9WIYVRin2C7VWFVHB5vCSUgVq3wn2aWDTd3aLkrisY2xlgHHQdk_qDJJ4-9FWxVmVu83_7WcLml_yPDSsDM82LKlJHTa-VRasw3r1Y1s04NH25xBmHl0tXOhAzdDDt1zHDN04sSJ6nqbTHF2m80whG6BFhXgX9ZXVB4-zt6wJL3e3o-t7r-yh4HEcs9yLBMVU867ZEtPcJ0zHUhJu8It4oAOtwi4NNE4p40ySNDTrBOeGOKSh4ZJUkx2oTaYTtQcoEsR87ljTAGsqQhHJyOYlGi_Xl8zwoBacGjgT6xxkSaF3ZkkJeVJC3oLzP9ck6WysdAsaFvDkvSi6kZRY7_8-fQJr96N-L-k9DJ4OYN2wGiccxOwQavlsro5gVXzk42x27M7MJxbEu54
openUrl ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info%3Asid%2Fsummon.serialssolutions.com&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.genre=proceeding&rft.title=2018+13th+ACM%2FIEEE+International+Conference+on+Human-Robot+Interaction+%28HRI%29&rft.atitle=Inducing+Bystander+Interventions+During+Robot+Abuse+with+Social+Mechanisms&rft.au=Tan%2C+Xiang+Zhi&rft.au=Vazquez%2C+Marynel&rft.au=Carter%2C+Elizabeth+J.&rft.au=Morales%2C+Cecilia+G.&rft.date=2018-03-25&rft.pub=ACM&rft.eissn=2167-2148&rft.spage=169&rft.epage=177&rft_id=info:doi/10.1145%2F3171221.3171247&rft.externalDocID=9473717
thumbnail_l http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=9781450349536/lc.gif&client=summon&freeimage=true
thumbnail_m http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=9781450349536/mc.gif&client=summon&freeimage=true
thumbnail_s http://covers-cdn.summon.serialssolutions.com/index.aspx?isbn=9781450349536/sc.gif&client=summon&freeimage=true