Threatening Flocks and Mindful Snowflakes How Group Entitativity Affects Perceptions of Robots

Robots are expected to become present in society in increasing numbers, yet few studies in human-robot interaction (HRI) go beyond one-to-one interaction to examine how characteristics of robot groups will affect HRI. In particular, people may show more negative or aggressive behavior toward entitat...

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Veröffentlicht in:2017 12th ACM/IEEE International Conference on Human-Robot Interaction (HRI S. 205 - 213
Hauptverfasser: Fraune, Marlena R., Nishiwaki, Yusaku, Sabanović, Selma, Smith, Eliot R., Okada, Michio
Format: Tagungsbericht
Sprache:Englisch
Veröffentlicht: New York, NY, USA ACM 06.03.2017
Schriftenreihe:ACM Conferences
Schlagworte:
Applied computing > Law, social and behavioral sciences > Psychology
Computer systems organization > Embedded and cyber-physical systems > Robotics
Cultural differences
Entitativity
Group effects
Human-centered computing > Human computer interaction (HCI) > HCI design and evaluation methods > Laboratory experiments
Human-robot interaction
Intergroup interactions
Psychology
Robots
Servers
Task analysis
Videos
entitativity
human-robot interaction
group effects
intergroup interactions
experimentation
human factors
ISBN:9781450343367, 1450343368
ISSN:2167-2148
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Zusammenfassung:Robots are expected to become present in society in increasing numbers, yet few studies in human-robot interaction (HRI) go beyond one-to-one interaction to examine how characteristics of robot groups will affect HRI. In particular, people may show more negative or aggressive behavior toward entitative (i.e., cohesive) robot groups, like they do toward entitative human groups, compared to diverse groups. Furthermore, because people in collectivist (e.g., Japan) and individualistic (e.g., US) cultures respond to groups and to cues of entitativity differently, entitative robot groups may affect people differently across such cultures. This study examines how robot Entitativity Condition (Single Robots, Diverse Group, Entitative Group) and Country (USA, Japan) affect emotions toward, mind attributions to, and willingness to interact with robots. Results indicate that Entitative robot groups, compared to Single robots, were viewed more negatively. Entitative robots were also more threatening than Diverse robots. Diverse robot groups, compared to Single robots, were viewed as having more mind, and participants were more willing to interact with them. These findings were similar in the USA and Japan. This indicates that robot group entitativity and diversity is critical to keep in mind when designing robots.
ISBN:9781450343367
1450343368
ISSN:2167-2148
DOI:10.1145/2909824.3020248