Government Mobile Apps: Analysing Citizen Feedback via App Reviews

Governments worldwide are increasingly embracing digital transformation initiatives to enhance service delivery, engage citizens, and achieve better outcomes. However, obtaining continuous feedback on these initiatives poses a substantial challenge. This paper investigates the feasibility of leverag...

Celý popis

Podrobná bibliografia

Vydané v:	IEEE/ACM International Conference on Automated Software Engineering : [proceedings] s. 1858 - 1863
Hlavní autori:	Aamir, Tooba, Chhetri, Mohan Baruwal, Chamikara, M.A.P., Grobler, Marthie
Médium:	Konferenčný príspevok..
Jazyk:	English
Vydavateľské údaje:	IEEE 11.09.2023
Predmet:	app reviews Complexity theory Correlation Digital transformation Government Mobile applications mobile apps Navigation Reliability engineering user feedback
ISSN:	2643-1572
On-line prístup:	Získať plný text
Tagy:	Pridať tag Žiadne tagy, Buďte prvý, kto otaguje tento záznam!