The data imperative : how digitalization is reshaping management, organizing, and work
Companies across all industries are engaging in digital transformation. Henri Schildt provides an in-depth look at how data and algorithms are reshaping management practices, organizational structures, corporate culture, and work roles, and presents 'the data imperative' as a framework for...
Uložené v:
| Hlavný autor: | |
|---|---|
| Médium: | E-kniha Kniha |
| Jazyk: | English |
| Vydavateľské údaje: |
Oxford
Oxford University Press
2020
Oxford University Press, Incorporated |
| Vydanie: | 1 |
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| ISBN: | 0198840810, 9780198840817 |
| On-line prístup: | Získať plný text |
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Obsah:
- Building Better Algorithmic Management -- Make the System Fair and Transparent -- Improve Safety and Provide Care -- Build Digital Communities -- The Future of Work Needs to be Designed -- Chapter 8: The Promises and Pitfalls of the Data Imperative -- Towards the 'Artificially Intelligent Organization' -- The Optimization Traps -- Risks of Simplification and Specialization -- Digitally Induced Myopia -- How to Remain Relevant and Survive the Data Imperative -- Knowing What to Optimize -- Unlearning Old Habits of Decision-making -- Conclusion -- References -- Index
- Cover -- The Data Imperative: How Digitalization is Reshaping Management, Organizing, and Work -- Copyright -- Acknowledgements -- Contents -- List of Figures -- List of Tables -- List of Boxes -- Chapter 1: Digital Transformation -- From Business Computing to the Digital Transformation -- Ubiquity and the Value of Digital Data in Business -- From Human Routines to Algorithmic Processing -- Digitalization as a Change in the Mindset and Norms of Management -- Data as a Management Priority -- Outline of the Chapters -- Digital Transformation and the Future of Work -- Chapter 2: The Data Imperative -- Reinventing Business with Digitalized Processes -- Omniscience: Perceiving the World Through Data -- Creation of Digital Data -- Combination and Analysis of Data -- Omnipotence: Control Through Data -- Data-driven Conception of Business Processes -- Smart Control of Processes with Data -- A Programmable World -- Using Data to Reimagine Transactions at Google -- The New Mindset of Digitalization -- Chapter 3: Strategic Priorities in the Digital Era -- The Three Strategic Priorities of Data-driven Companies -- Constant Optimizing -- Experimenting to Diversify -- Building Interactive Digital Relationships -- Strategies Reach Beyond Firm Boundaries -- The Promise of Digital Strategy -- Chapter 4: Complexity and Modularity -- Three Kinds of Modularity -- Modularity in Design -- Modularity in Production -- Modularity in Operation -- The Commercial Triumph of Modularity -- Open Modularity -- Layered Modularity and the New Logic of Digital Innovation -- Digital Innovation Through Recombination -- Bringing Digital Innovations to Customers -- Designed to Fail: the Surprising Robustness of Modularity -- Twilio Flex -- The Costs of Modularity -- Organization Follows Technology -- Chapter 5: Organizing Data-driven Companies
- How Software and Adaptability Motivate Changes in Organizational Design -- The Importance of Software Development -- Speeding up Decision-making and Implementation -- Approaches to Organizing in the Digital Era: Efficiency, Adaptability, and Coordination -- Structures that Balance Multiple Goals -- Mixing it Up: Hybrid Responses for Complex Challenges -- The Culture and Processes in Digital Corporations -- Mechanisms of Control: From Predictability to Ethos -- Cultures of Transparency and the 'Social Media Organization' -- Sources of Authority: From Position and Expertise to Situated Performance -- Organizing Beyond the Firm: Ecosystems and Platforms -- Strategy in Digital Ecosystems -- Summary: How the Data Imperative is Reshaping Organizations -- Chapter 6: Artificial Intelligence and Human Expertise -- Artificial Intelligence -- Core Challenges in Combining Human Intuition and Algorithms -- Case Study: Finnair Revenue Management -- Case Study: Stitch Fix -- Four Approaches for Combining Algorithms and Human Tasks -- AI-generated Resources for Human Work -- Smart Interactive Tools -- AI-guided Work -- Algorithmic Control of Human Work -- Organizational Learning in Human-Algorithm Hybrids -- The Original Cycle of Choice Model -- Artificial Intelligence and Organizational Learning -- Limits to Algorithmic Control and Human Oversight -- Inflexibility in Automation and Routines -- Blindness to Algorithms and Blindness to Humans -- Information Overload and Encoding Problems -- The Core Question: to Simplify or Not to Simplify? -- Better Together, But With Some Serious Design Challenges -- Chapter 7: Algorithmic Management of Humans -- Working for an Algorithm -- The Data Imperative and Algorithmic Management -- The Nefarious Dynamics of Job Impoverishment -- The Upwards Creep of Algorithmic Management: the Future of Software-controlled Professionals?