Integrating a dialog component into a framework for spoken language understanding

Spoken language interfaces are the latest trend in human computer interaction. Users enjoy the newly found freedom but developers face an unfamiliar and daunting task. Creating reactive spoken language interfaces requires skills in natural language processing. We show how a developer can integrate a...

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Bibliographic Details
Published in:2018 IEEE ACM 6th International Workshop on Realizing Artificial Intelligence Synergies in Software Engineering (RAISE) pp. 1 - 7
Main Authors: Weigelt, Sebastian, Hey, Tobias, Landhäußer, Mathias
Format: Conference Proceeding
Language:English
Published: New York, NY, USA ACM 28.05.2018
Series:ACM Conferences
Subjects:
Computing methodologies > Artificial intelligence > Natural language processing
Computing methodologies > Artificial intelligence > Natural language processing > Discourse, dialogue and pragmatics
Computing methodologies > Artificial intelligence > Natural language processing > Lexical semantics
dialog integration
dialog systems
end user programming
Human-centered computing > Human computer interaction (HCI) > Interaction paradigms > Natural language interfaces
human-computer interaction
knowledge-based software engineering
Natural language processing
natural language processing for software engineering
naturalistic programming
Programming
programming in natural language
Semantics
Speech recognition
Speech synthesis
Task analysis
human-computer interaction
naturalistic programming
knowledge-based software engineering
natural language processing for software engineering
programming in natural language
enduser programming
dialog integration
dialog systems
ISBN:1450357237, 9781450357234
Online Access:Get full text
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Summary:Spoken language interfaces are the latest trend in human computer interaction. Users enjoy the newly found freedom but developers face an unfamiliar and daunting task. Creating reactive spoken language interfaces requires skills in natural language processing. We show how a developer can integrate a dialog component in a natural language processing system by means of software engineering methods. Our research project PARSE that aims at naturalistic end-user programming in spoken natural language serves as an example. We integrate a dialog component with PARSE without affecting its other components: We modularize the dialog management and introduce dialog acts that bundle a trigger for the dialog and the reaction of the system. We implemented three dialog acts to address the following issues: speech recognition uncertainties, coreference ambiguities, and incomplete conditionals. We conducted a user study with ten subjects to evaluate our approach. The dialog component achieved resolution rates from 23% to 50% (depending on the dialog act) and introduces a negligible number of errors. We expect the overall performance to increase even further with the implementation of additional dialog acts.
ISBN:1450357237
9781450357234
DOI:10.1145/3194104.3194105