Výsledky vyhledávání - "chatbot"

Antecedents and consequences of chatbot initial trust Autor Mostafa, Rania Badr, Kasamani, Tamara

“…Purpose Artificial intelligence chatbots are shifting the nature of online services by revolutionizing the interactions of service providers with consumers…”
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Chatbot advertising effectiveness: When does the message get through? Autor Van den Broeck, Evert, Zarouali, Brahim, Poels, Karolien

“…Chatbots on social networking sites are a recent innovation in computer-mediated marketing communication. In this study, 245 Facebook users between 18 and 35…”
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Investigating the Key Success Factors of Chatbot-Based Positive Psychology Intervention with Retrieval- and Generative Pre-Trained Transformer (GPT)-Based Chatbots Autor Liu, Ivan, Liu, Fangyuan, Xiao, Yuting, Huang, Yajia, Wu, Shuming, Ni, Shiguang

“…Technologically assisted methods have been extensively utilized in positive psychology interventions (PPIs), which aim to elevate the happiness levels of the…”
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A longitudinal study of human–chatbot relationships Autor Skjuve, Marita, Følstad, Asbjørn, Fostervold, Knut Inge, Brandtzaeg, Petter Bae

“…•There seem to be a substantial variation and nuance the human-chatbot relationship formation process.•Self-disclosure remains important for human-chatbot…”
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Large language models in education: A focus on the complementary relationship between human teachers and ChatGPT Autor Jeon, Jaeho, Lee, Seongyong

“…Artificial Intelligence (AI) is developing in a manner that blurs the boundaries between specific areas of application and expands its capability to be used in…”
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I, chatbot! the impact of anthropomorphism and gaze direction on willingness to disclose personal information and behavioral intentions Autor Pizzi, Gabriele, Vannucci, Virginia, Mazzoli, Valentina, Donvito, Raffaele

“…The present research focuses on the interplay between two common features of the customer service chatbot experience: gaze direction and anthropomorphism…”
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Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth Autor Shahzad, Muhammad Farrukh, Xu, Shuo, An, Xin, Javed, Iqra

“…Based on the stimulus organism theory (S-O-R), the current study examines how the chatbot service quality influences e-brand loyalty among luxury fashion brand…”
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A review of opportunities and challenges of chatbots in education Autor Hwang, Gwo-Jen, Chang, Ching-Yi

“…This study explores the trends of chatbots in education studies by conducting a literature review to analyze relevant papers published in the Social Science…”
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Chatbots and Conversational Agents in Mental Health: A Review of the Psychiatric Landscape Autor Vaidyam, Aditya Nrusimha, Wisniewski, Hannah, Halamka, John David, Kashavan, Matcheri S, Torous, John Blake

“…The aim of this review was to explore the current evidence for conversational agents or chatbots in the field of psychiatry and their role in screening,…”
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Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human-chatbot interaction Autor Skjuve, Marita, Haugstveit, Ida Maria, Følstad, Asbjørn, Brandtzaeg, Petter Bae

“…Advances in artificial intelligence strengthen chatbots’ ability to resemble human conversational agents. For some application areas, it may be tempting not to…”
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A Literature Survey of Recent Advances in Chatbots Autor Caldarini, Guendalina, Jaf, Sardar, McGarry, Kenneth

“…Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased…”
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Students’ Attitudes Towards Using ChatGPT as a Learning Tool: The Case of the University of Jordan Autor O. Ajlouni, Aseel, Abd-Alkareem Wahba, Fatima, Salem Almahaireh, Abdallah

“…This research aims to examine students’ attitudes toward using ChatGPT as a learning tool using a quantitative approach with a descriptive study design. For…”
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Chatbots in e-commerce: The effect of chatbot language style on customers’ continuance usage intention and attitude toward brand Autor Li, Meichan, Wang, Rui

“…The utilization of chatbots has grown in popularity in recent years, leading to an increasing interest among academics and practitioners. This study…”
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A Comparison of Natural Language Understanding Platforms for Chatbots in Software Engineering Autor Abdellatif, Ahmad, Badran, Khaled, Costa, Diego Elias, Shihab, Emad

“…Chatbots are envisioned to dramatically change the future of Software Engineering, allowing practitioners to chat and inquire about their software projects and…”
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Making conversations with chatbots more personalized Autor Shumanov, Michael, Johnson, Lester

“…Many of the world's leading brands and increasingly government agencies are using intelligent agent technologies, also known as chatbots to interact with…”
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AI-powered chatbot communication with customers: Dialogic interactions, satisfaction, engagement, and customer behavior Autor Jiang, Hua, Cheng, Yang, Yang, Jeongwon, Gao, Shanbing

“…The present study is grounded in social exchange theory and resource exchange theory. By exploring customers' satisfaction with chatbot services and their…”
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Xatkit: A Multimodal Low-Code Chatbot Development Framework Autor Daniel, Gwendal, Cabot, Jordi, Deruelle, Laurent, Derras, Mustapha

“…Chatbot (and voicebot) applications are increasingly adopted in various domains such as e-commerce or customer services as a direct communication channel…”
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Emotional Support from AI Chatbots: Should a Supportive Partner Self-Disclose or Not? Autor Meng, Jingbo, Dai, Yue (Nancy)

“…Abstract This study examined how and when a chatbot’s emotional support was effective in reducing people’s stress and worry. It compared emotional support from…”
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Creepiness: Its antecedents and impact on loyalty when interacting with a chatbot Autor Rajaobelina, Lova, Prom Tep, Sandrine, Arcand, Manon, Ricard, Line

“…Consumers sometimes describe their experience of interacting with artificial intelligence‐based human‐like chatbots as creepy. This study investigates the…”
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Transformative effects of ChatGPT on modern education: Emerging Era of AI Chatbots Autor Gill, Sukhpal Singh, Xu, Minxian, Patros, Panos, Wu, Huaming, Kaur, Rupinder, Kaur, Kamalpreet, Fuller, Stephanie, Singh, Manmeet, Arora, Priyansh, Parlikad, Ajith Kumar, Stankovski, Vlado, Abraham, Ajith, Ghosh, Soumya K., Lutfiyya, Hanan, Kanhere, Salil S., Bahsoon, Rami, Rana, Omer, Dustdar, Schahram, Sakellariou, Rizos, Uhlig, Steve, Buyya, Rajkumar

“…ChatGPT, an AI-based chatbot, offers coherent and useful replies based on analysis of large volumes of data. In this article, leading academics, scientists,…”
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