Search Results - "International journal of human-computer studies"

The effects of explainability and causability on perception, trust, and acceptance: Implications for explainable AI by Shin, Donghee

“…•This study examines the effect of explainability in AI on user trust and attitudes toward AI.•Conceptualizes causability as an antecedent of explainability…”
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The human side of human-chatbot interaction: A systematic literature review of ten years of research on text-based chatbots by Rapp, Amon, Curti, Lorenzo, Boldi, Arianna

“…•We reviewed 83 articles that investigate how people interact with text-based chatbots•We identified five relevant themes that are recurrent across the…”
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My Chatbot Companion - a Study of Human-Chatbot Relationships by Skjuve, Marita, Følstad, Asbjørn, Fostervold, Knut Inge, Brandtzaeg, Petter Bae

“…•Human-chatbot relationships may have positive impact on wellbeing•Human–chatbot relationships may be strengthened through self-disclosure•Self-disclosure in…”
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Almost human? A comparative case study on the social media presence of virtual influencers by Arsenyan, Jbid, Mirowska, Agata

“…•Virtual agents are permeating and interacting on publicly visible human networks.•We compare posting behavior of and user reactions to virtual and human…”
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A Taxonomy of Social Cues for Conversational Agents by Feine, Jasper, Gnewuch, Ulrich, Morana, Stefan, Maedche, Alexander

“…•Development and evaluation of a taxonomy of social cues for conversational agents.•Multidisciplinary review and analysis of definitions, conceptualizations,…”
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A practical approach to measuring user engagement with the refined user engagement scale (UES) and new UES short form by O’Brien, Heather L., Cairns, Paul, Hall, Mark

“…•The User Engagement Scale (UES) measures self-reported user engagement.•We refined the factor structure of the UES using mirt for the R statistics program.•We…”
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The effect of challenge-based gamification on learning: An experiment in the context of statistics education by Legaki, Nikoletta-Zampeta, Xi, Nannan, Hamari, Juho, Karpouzis, Kostas, Assimakopoulos, Vassilios

“…•We investigated the impact of gamification on learning in statistics education.•We examined challenge-based gamification (points, levels, challenges,…”
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Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design by Haugeland, Isabel Kathleen Fornell, Følstad, Asbjørn, Taylor, Cameron, Bjørkli, Cato Alexander

“…•User experience is impacted by interaction style and conversation types in customer service chatbots.•Conversations that explore a topic of interest may…”
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Tailored gamification: A review of literature by Klock, Ana Carolina Tomé, Gasparini, Isabela, Pimenta, Marcelo Soares, Hamari, Juho

“…•The paper conducts a systematic review about tailored, personalized, adaptive and recommended gamification.•42 studies state that tailored gamification is…”
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Revisiting collaboration through mixed reality: The evolution of groupware by Ens, Barrett, Lanir, Joel, Tang, Anthony, Bateman, Scott, Lee, Gun, Piumsomboon, Thammathip, Billinghurst, Mark

“…•Collaborative MR technology is now mature enough to focus squarely on human needs.•We distil representative literature focusing on collaboration in MR since…”
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Human-centered XAI: Developing design patterns for explanations of clinical decision support systems by Schoonderwoerd, Tjeerd A.J., Jorritsma, Wiard, Neerincx, Mark A., van den Bosch, Karel

“…•Human-centered XAI design is required to create human-understandable explanations.•We present a human-centered design approach to develop explanations for AI…”
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“It wouldn't happen to me”: Privacy concerns and perspectives following the Cambridge Analytica scandal by Hinds, Joanne, Williams, Emma J., Joinson, Adam N.

“…•People did not delete their Facebook accounts due to the Cambridge Analytica scandal.•Online privacy is confusing and people lack knowledge of risks relating…”
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Gamification in theory and action: A survey by Seaborn, Katie, Fels, Deborah I.

“…Gamification has drawn the attention of academics, practitioners and business professionals in domains as diverse as education, information studies,…”
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Development and validation of the player experience inventory: A scale to measure player experiences at the level of functional and psychosocial consequences by Abeele, Vero Vanden, Spiel, Katta, Nacke, Lennart, Johnson, Daniel, Gerling, Kathrin

“…•Scale to measure player experience at functional and psychosocial level concurrently.•Development and validation carried out with 64 games experts and 529…”
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Do smartphone usage scales predict behavior? by Ellis, David A., Davidson, Brittany I., Shaw, Heather, Geyer, Kristoffer

“…•Technology usage is typically measured via self-report.•Compares self-report smartphone scales with objective behaviour.•Reveals inconsistencies between…”
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How the different explanation classes impact trust calibration: The case of clinical decision support systems by Naiseh, Mohammad, Al-Thani, Dena, Jiang, Nan, Ali, Raian

“…•This paper evalutes four explanation classes during Human-AI decision-making task.•Two explanation classes were perceived more understandable.•Providing…”
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Sweet escape: The role of empathy in social media engagement with human versus virtual influencers by Mirowska, Agata, Arsenyan, Jbid

“…•People use social media for various purposes, including emotional diversion.•Influencers on social media share emotions to build connections with…”
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A design methodology for affective Virtual Reality by Dozio, Nicoló, Marcolin, Federica, Scurati, Giulia Wally, Ulrich, Luca, Nonis, Francesca, Vezzetti, Enrico, Marsocci, Gabriele, La Rosa, Alba, Ferrise, Francesco

“…•We designed ten virtual environments able to elicit a specific emotional reaction.•We describe the methodology we used to design the emotional virtual…”
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Do you feel safe with your robot? Factors influencing perceived safety in human-robot interaction based on subjective and objective measures by Akalin, Neziha, Kristoffersson, Annica, Loutfi, Amy

“…•The key influencing factors of perceived safety are identified as comfort, experience/familiarity, predictability, sense of control, transparency, and…”
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Gamified crowdsourcing: Conceptualization, literature review, and future agenda by Morschheuser, Benedikt, Hamari, Juho, Koivisto, Jonna, Maedche, Alexander

“…•A comprehensive review and future agenda of gamification in crowdsourcing.•Integrated conceptualization of gamified crowdsourcing systems.•Empirical results…”
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