Kleingeld, P. A. M. (1994). Performance management in a field service department. Design and transportation of a productivity measurement and enhancement system (ProMES) ([1st ed.].). Technická univerzita.
Citace podle Chicago (17th ed.)Kleingeld, Paulus Adrianus Matthias. Performance Management in a Field Service Department. Design and Transportation of a Productivity Measurement and Enhancement System (ProMES). [1st ed.]. Eindhoven: Technická univerzita, 1994.
Citace podle MLA (9th ed.)Kleingeld, Paulus Adrianus Matthias. Performance Management in a Field Service Department. Design and Transportation of a Productivity Measurement and Enhancement System (ProMES). [1st ed.]. Technická univerzita, 1994.
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