International Journal of Quality and Service Sciences

Cestovný ruch. III. diel. Manažment pohostinských zariadení. Učebná pomôcka /
by: Patúš, Peter
Published: (2001)

Citizens Signpost Service 2008 : report on the functioning and development of the Citizens Signpost Service
Published: (2009)

ITIL service transition /
by: Rance, Stuart
Published: (2014)

ITIL service strategy /
by: Cannon, David 1962-
Published: (2014)

ITIL service operation /
by: Steinberg, Randy
Published: (2014)

ITIL service design /
by: Hunnebeck, Lou
Published: (2014)

The service focus. Developing winning game plans for service companies /
by: Shaw, John Clark
Published: (1990)

Zborník zo seminára : Požiadavky noriem AQAP na dodávky techniky a materiálu pre armádu SR, 24. 6. 1998 /
by: Matyáš, Pavel
Published: (1998)

Kvalita interných a externých služieb : zborník vybraných príspevkov konferencie SSK, Žilina, Slovensko, 25. február 1998 /
Published: (1998)

Journal of Nursing Care Quality

ITIL continual service improvement /
by: Lloyd, Vernon
Published: (2014)

Introduction to the ITIL service lifecycle /
by: Orr, Anthony
Published: (2014)

The planning of library and documentation services /
by: Penna, C. V.
Published: (1970)

International Journal of Quality Science

Kvalita & spoločenská zodpovednosť : česko slovenský odborný časopis
Published: (2014)

Contracting out government functions and services : emerging lessons from post-conflict and fragile situations /
by: Abramson, Wendy
Published: (2009)

Training for Quality

Competitive tendering of rail services /
by: Nash, Chris
Published: (2007)

Premeny spotrebiteľského správania : Zborník z medzinár. ved. konf, 9. 1. 2003 /
by: Labská, Helena
Published: (2003)

Základy zdravotníckeho manažmentu : vysokoškolská učebnica /
by: Jakušová, Viera
Published: (2010)

Kvalita produktu v službách /
by: Karkalíková, Marta
Published: (2007)

Sieť Euro info centier : kvalitná podpora Vášho podnikania vo Vašich dverách
Published: (2007)

Nástroje a metódy manažérstva kvality : návody na cvičenia z predmetu manažment kvality /
by: Konečný, Vladimír
Published: (2012)

Znaky kvality pre zariadenia turizmu a agroturizmu /
by: Babinský, Miroslav, et al.
Published: (2015)

International journal of quality and reliability management

OECD statistics on international trade in services 2009 = Statistiques de l'OCDE sur les échanges internationaux de services 2009.
Published: (2010)

Development and performance of the SOLVIT network in 2010 : 2010 report /
Published: (2011)

SOLVIT : 2007 report : development and performance of the SOLVIT network in 2007
Published: (2008)

SOLVIT : 2008 report : development and performance of the SOLVIT network
Published: (2009)

Sociálne poradenstvo a supervízia ako jedna z metód zisťovania progresu v kvalite sociálnych služieb /
by: Lachytová, Lenka, et al.
Published: (2012)

Challenge to the Education and Lifelong Learning Services
Published: (2000)

Principles of water quality control /
by: Tebbutt, T. H. Y.
Published: (1971)

Together for better public services : partnering with citizens and civil society /
Published: (2011)

Quality, innovation, prosperity
Published: (1996)

Quality '90 : Problematika inžiniertva, kvality produkcie, 10. konferencia so zahraničnou účasťou /
by: Buda, J.
Published: (1990)

ITIL 2011 /
by: Bucksteeg, Martin
Published: (2012)