Employees' Emotional Intelligence, Motivation & Productivity, and Organizational Excellence A Future Trend in HRD /

This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusing on non-cognitive rather than cognitive skills to...

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1. Verfasser: Chakrabarti, Gagari (VerfasserIn)
Format: Elektronisch E-Book
Sprache:Englisch
Veröffentlicht: Singapore : Springer Singapore, 2018.
Ausgabe:1st ed. 2018.
Schlagworte:
ISBN:9789811057595
Online-Zugang: Volltext
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245 1 0 |a Employees' Emotional Intelligence, Motivation & Productivity, and Organizational Excellence   |h [electronic resource] :  |b A Future Trend in HRD /  |c by Gagari Chakrabarti, Tapas Chatterjea. 
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300 |a XXVII, 299 p. 153 illus.  |b online resource. 
500 |a Business and Management  
505 0 |a Chapter 1 Prologue -- Chapter 2 Intelligence? ... Emotions? ... Or, the Emotional v Intelligence: Theories and evidence in global context -- Chapter 3 Indicators of Emotional Intelligence: Determinants and Interconnections -- Chapter 4 Benefit to an Organization: Intrinsic skills and (or?) Psycho-social factors. 
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520 |a This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusing on non-cognitive rather than cognitive skills to explain and predict performance and achievements. It finds that those with strong intrinsic non-cognitive skills, like trustworthiness, conscientiousness, adaptability, initiative and commitment have a better chance of becoming effective leaders with enhanced service-orientation, empathy and conflict management skills -traits desired by any organization striving for efficiency. It also demonstrates that while such imponderable, intrinsic skills matter, they cannot replace discernible psycho-social factors and hence, effective hiring strategies must focus on behavioural competence along with cognitive skills. The book also discusses organizations' desire to ensure a working environment that is vibrant and positive in an attempt to prevent unconstructive or disruptive factors and to ensure improved performances over time. The book is a valuable resource for corporate personnel, as well as for researchers and practitioners in the field. 
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