Key Performance Indicators for Sustainable Management : A Compendium Based on the "Balanced Scorecard Approach" /

Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approac...

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Hlavní autori: Krause, Hans-Ulrich (Autor), Arora, Dayanand (Autor)
Médium: E-kniha
Jazyk:English
Vydavateľské údaje: München ; Wien : De Gruyter Oldenbourg, 2019
Predmet:
BSC.
KPI.
Sustainability.
BUSINESS & ECONOMICS / Accounting / Financial.
ekonomika
ISBN:9783110598094
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Obsah:
  • Frontmatter
  • Preface
  • Contents
  • Introduction
  • 1. Basic Indicators
  • 2. Financial Perspective
  • 3. Customer Perspective
  • 4. Process Perspective
  • 5. Human Resource and Innovation Perspective
  • Appendix I: Systematic Analysis of Possible Changes in Relative Ratios
  • Appendix II: DuPont Ratio System
  • Appendix III: Alphabetical Overview of Key Performance Indicators
  • Appendix IV: Smart Key Performance Indicators at a Glance
  • Selected Bibliography (For Balanced Scorecard Approach)
  • Index

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