APA-Zitierstil (7. Ausg.)

Byham, W. C., & Cox, J. (1998). Zapp!: The lightning of empowerment ; how to improve quality, productivity, and employee satisfaction (Revised ed.). Random House Publishing Group.

Chicago-Zitierstil (17. Ausg.)

Byham, William C., und Jeff Cox. Zapp!: The Lightning of Empowerment ; How to Improve Quality, Productivity, and Employee Satisfaction. Revised ed. New York: Random House Publishing Group, 1998.

MLA-Zitierstil (9. Ausg.)

Byham, William C., und Jeff Cox. Zapp!: The Lightning of Empowerment ; How to Improve Quality, Productivity, and Employee Satisfaction. Revised ed. Random House Publishing Group, 1998.