Service Quality in Indian Hospitals Perspectives from an Emerging Market /

This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally...

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Bibliographic Details

Main Author:	Mohapatra, Sanjay (Author)
Format:	Electronic eBook
Language:	English
Published:	Cham : Springer International Publishing, 2018.
Edition:	1st ed. 2018.
Series:	Advances in Theory and Practice of Emerging Markets,
Subjects:	Health care management. Health services administration. Globalization. Markets. Medical care. Public health.
ISBN:	9783319678887
ISSN:	2522-5006
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