Multidimensional Analysis of Conversational Telephone Speech

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are i...

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Hlavní autor: Köster, Friedemann (Autor)
Médium: Elektronický zdroj E-kniha
Jazyk:angličtina
Vydáno: Singapore : Springer Singapore , 2018.
Vydání:1st ed. 2018.
Edice:T-Labs Series in Telecommunication Services,
Témata:
Signal processing.
Image processing.
Speech processing systems.
Application software.
Call centers.
ISBN:9789811052248
ISSN:2192-2810
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Obsah:
  • Introduction
  • Fundamentals
  • Speech Quality in a Telephone Conversation
  • Perceptual Quality Space in a Telephone Conversation
  • Direct Scaling of Perceptual Dimensions in a Conversational Situation
  • Conversational Validation Experiments
  • Resulting Quality Profile in a Telephone Conversation
  • Instrumental Diagnostic Conversational Quality Modeling
  • Conclusions.

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