Rance, S. (2014). ITIL service transition (3rd impression.). TSO information and publishing solutions.
Chicago Style (17th ed.) CitationRance, Stuart. ITIL Service Transition. 3rd impression. London: TSO information and publishing solutions, 2014.
MLA (9th ed.) CitationRance, Stuart. ITIL Service Transition. 3rd impression. TSO information and publishing solutions, 2014.
Warning: These citations may not always be 100% accurate.