ITIL continual service improvement /

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Bibliographic Details
Main Author: Lloyd, Vernon (Author)
Format: Book
Language:English
Published: London : TSO information and publishing solutions, 2014
Edition:3rd impression
Subjects:
informačné technológie a služby
manažment služieb
zlepšovanie služieb
Knižnica infraštruktúry informačných technológií
odborné publikácie
príručky
ISBN:9780113313082
Online Access: Get full text
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