Organisation for Economic Co-operation and Development, OECD (Paris, France). (2013). Managing service demand: A practical guide to help revenue bodies better meet taxpayer's service expectations. OECD. https://doi.org/10.1787/9789264200821-en
Chicago Style (17th ed.) CitationOrganisation for Economic Co-operation and Development, OECD (Paris, France). Managing Service Demand: A Practical Guide to Help Revenue Bodies Better Meet Taxpayer's Service Expectations. Paris: OECD, 2013. https://doi.org/10.1787/9789264200821-en.
MLA (9th ed.) CitationOrganisation for Economic Co-operation and Development, OECD (Paris, France). Managing Service Demand: A Practical Guide to Help Revenue Bodies Better Meet Taxpayer's Service Expectations. OECD, 2013. https://doi.org/10.1787/9789264200821-en.