DECIPHERING CUSTOMER SATISFACTION: A MACHINE LEARNING-ORIENTED METHOD USING AGGLOMERATIVE CLUSTERING FOR PREDICTIVE MODELING AND FEATURE SELECTION - Rezki, Nisrine; Mansouri, Mohamed; Oucheikh, Rachid; Lund University, Faculty of Science, Dept of Physical Geography and Ecosystem Science, Lunds universitet, Naturvetenskapliga fakulteten, Institutionen för naturgeografi och ekosystemvetenskap, Originator; Lund University, Profile areas and other strong research environments, Strategic research areas (SRA), eSSENCE: The e-Science Collaboration, Lunds universitet, Profilområden och andra starka forskningsmiljöer, Strategiska forskningsområden (SFO), eSSENCE: The e-Science Collaboration, Originator (Management Systems in Production Engineering, 2025)