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The effect of a platform management intervention on the behaviour of passengers: A case study at Lund Central station

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Název: The effect of a platform management intervention on the behaviour of passengers: A case study at Lund Central station
Autoři: Kuipers, Ruben, Carlvik, Frida, Palmqvist, Carl-William, Rahm, Johan
Přispěvatelé: Lund University, Faculty of Engineering, LTH, Departments at LTH, Department of Technology and Society, Transport and Roads, Traffic Safety and Behaviour, Lunds universitet, Lunds Tekniska Högskola, Institutioner vid LTH, Institutionen för teknik och samhälle, Trafik och väg, Trafiksäkerhet och beteende, Originator, Lund University, Faculty of Engineering, LTH, Departments at LTH, Department of Technology and Society, Transport and Roads, Lunds universitet, Lunds Tekniska Högskola, Institutioner vid LTH, Institutionen för teknik och samhälle, Trafik och väg, Originator, Lund University, Faculty of Engineering, LTH, Competence centers, LTH, K2: National knowledge centre for collective mobility, Lunds universitet, Lunds Tekniska Högskola, Kompetenscentrum, LTH, K2: Nationellt kunskapscentrum för kollektiv mobilitet, Originator, Lund University, Faculty of Engineering, LTH, Departments at LTH, Department of Technology and Society, Transport and Roads, Rail and Transit, Lunds universitet, Lunds Tekniska Högskola, Institutioner vid LTH, Institutionen för teknik och samhälle, Trafik och väg, Järnväg och kollektivtrafik, Originator, Lund University, Faculty of Engineering, LTH, Other operations, LTH, Lund Laser Centre, LLC, Lunds universitet, Lunds Tekniska Högskola, Annan verksamhet, LTH, Lunds lasercentrum, LLC, Originator, Lund University, Faculty of Engineering, LTH, Departments at LTH, Department of Architecture and Built Environment, Urbanity, housing, environment, Environmental Psychology, Lunds universitet, Lunds Tekniska Högskola, Institutioner vid LTH, Institutionen för arkitektur och byggd miljö, Stad, boende, miljö, Miljöpsykologi, Originator, Lund University, Profile areas and other strong research environments, Lund University Profile areas, LU Profile Area: Nature-based future solutions, Lunds universitet, Profilområden och andra starka forskningsmiljöer, Lunds universitets profilområden, LU profilområde: Naturbaserade framtidslösningar, Originator, Lund University, Faculty of Engineering, LTH, LTH Profile areas, LTH Profile Area: Photon Science and Technology, Lunds universitet, Lunds Tekniska Högskola, LTH profilområden, LTH profilområde: Avancerade ljuskällor, Originator
Zdroj: Journal of Rail Transport Planning and Management. 36
Témata: Engineering and Technology, Civil Engineering, Transport Systems and Logistics, Teknik, Samhällsbyggnadsteknik, Transportteknik och logistik, Social Sciences, Psychology, Applied Psychology (including Clinical Psychology, Psychotherapy), Samhällsvetenskap, Psykologi, Tillämpad psykologi (Här ingår: Klinisk psykologi, psykoterapi)
Popis: One of the major causes of dwell time delays is the behaviour of passengers during the alighting and boarding processes, such as an uneven spread of boarding passengers and queues formed in front of the doors. Therefore, changing the behaviour of passengers so that it does not negatively affect the time needed for alighting and boarding is one of the ways to reduce the risk of dwell time delays. Platform management interventions have the potential to induce such a behavioural change, but the real-world impact is not well studied. To fill this gap, the study presented here investigates the effects of a sticker-based platform intervention using video observations from several hundred trains halting at Lund Central Station. We find that the alighting flow rates slightly increased under intervention conditions, with results suggesting that this is due to fewer overlaps in alighting and boarding passenger flows. No statistically significant effects of the intervention on the spread of boarding passengers were found. Our results suggest that changing the behaviour of passengers is likely to be a slow process, requiring additional efforts such as information provision and ensuring that the halting position of a train accurately reflects the information provided by an intervention.
Popis souboru: electronic
Přístupová URL adresa: https://lucris.lub.lu.se/ws/files/232990389/The_effect_of_a_platform_management_intervention_on_the_behaviour_of_passengers_-_A_case_study_at_Lund_Central_station.pdf
Databáze: SwePub
Popis
Abstrakt:One of the major causes of dwell time delays is the behaviour of passengers during the alighting and boarding processes, such as an uneven spread of boarding passengers and queues formed in front of the doors. Therefore, changing the behaviour of passengers so that it does not negatively affect the time needed for alighting and boarding is one of the ways to reduce the risk of dwell time delays. Platform management interventions have the potential to induce such a behavioural change, but the real-world impact is not well studied. To fill this gap, the study presented here investigates the effects of a sticker-based platform intervention using video observations from several hundred trains halting at Lund Central Station. We find that the alighting flow rates slightly increased under intervention conditions, with results suggesting that this is due to fewer overlaps in alighting and boarding passenger flows. No statistically significant effects of the intervention on the spread of boarding passengers were found. Our results suggest that changing the behaviour of passengers is likely to be a slow process, requiring additional efforts such as information provision and ensuring that the halting position of a train accurately reflects the information provided by an intervention.
ISSN:22109706
DOI:10.1016/j.jrtpm.2025.100556