Helpful, harmless, honest?: sociotechnical limits of AI alignment and safety through reinforcement learning from human feedback

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Title: Helpful, harmless, honest?: sociotechnical limits of AI alignment and safety through reinforcement learning from human feedback
Authors: Dahlgren Lindström, Adam, 1993, Methnani, Leila, Krause, Lea, Ericson, Petter, 1986, Martínez de Rituerto de Troya, Íñigo, Coelho Mollo, Dimitri, Dobbe, Roel
Source: Ethics and Information Technology. 27(2)
Subject Terms: Artifcial intelligence, Large language models, Reinforcement learning, Human feedback, AI ethics, AI safety, Computer Science, datalogi, etik, Ethics
Description: This paper critically evaluates the attempts to align Artificial Intelligence (AI) systems, especially Large Language Models (LLMs), with human values and intentions through Reinforcement Learning from Feedback methods, involving either human feedback (RLHF) or AI feedback (RLAIF). Specifically, we show the shortcomings of the broadly pursued alignment goals of honesty, harmlessness, and helpfulness. Through a multidisciplinary sociotechnical critique, we examine both the theoretical underpinnings and practical implementations of RLHF techniques, revealing significant limitations in their approach to capturing the complexities of human ethics, and contributing to AI safety. We highlight tensions inherent in the goals of RLHF, as captured in the HHH principle (helpful, harmless and honest). In addition, we discuss ethically-relevant issues that tend to be neglected in discussions about alignment and RLHF, among which the trade-offs between user-friendliness and deception, flexibility and interpretability, and system safety. We offer an alternative vision for AI safety and ethics which positions RLHF approaches within a broader context of comprehensive design across institutions, processes and technological systems, and suggest the establishment of AI safety as a sociotechnical discipline that is open to the normative and political dimensions of artificial intelligence.
File Description: electronic
Access URL: https://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-239637
https://doi.org/10.1007/s10676-025-09837-2
Database: SwePub
Description
Abstract:This paper critically evaluates the attempts to align Artificial Intelligence (AI) systems, especially Large Language Models (LLMs), with human values and intentions through Reinforcement Learning from Feedback methods, involving either human feedback (RLHF) or AI feedback (RLAIF). Specifically, we show the shortcomings of the broadly pursued alignment goals of honesty, harmlessness, and helpfulness. Through a multidisciplinary sociotechnical critique, we examine both the theoretical underpinnings and practical implementations of RLHF techniques, revealing significant limitations in their approach to capturing the complexities of human ethics, and contributing to AI safety. We highlight tensions inherent in the goals of RLHF, as captured in the HHH principle (helpful, harmless and honest). In addition, we discuss ethically-relevant issues that tend to be neglected in discussions about alignment and RLHF, among which the trade-offs between user-friendliness and deception, flexibility and interpretability, and system safety. We offer an alternative vision for AI safety and ethics which positions RLHF approaches within a broader context of comprehensive design across institutions, processes and technological systems, and suggest the establishment of AI safety as a sociotechnical discipline that is open to the normative and political dimensions of artificial intelligence.
ISSN:13881957
DOI:10.1007/s10676-025-09837-2