Public services as practices: towards a framework for understanding co-creation and co-destruction of private and public value

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Název: Public services as practices: towards a framework for understanding co-creation and co-destruction of private and public value
Autoři: Skålén, Per, 1972, Trischler, Jakob
Zdroj: Public Management Review. 27(9):2194-2213
Témata: Public services, practices, practice theory, public service logic, public value, Business Administration, Företagsekonomi
Popis: Despite the importance of public services, a sound conceptualization of what they are is lacking. Following an analysis of research on public service logic, public value and practices, this paper proposes a public services as practices framework. This framework defines public services as bundles of shared public value co-creation practices that consists of templates and performances. While templates are designed to co-create public and private value, these types of value can be both co-created and co-destroyed during performances. The framework contributes by conceptualizing what public services are and how public and private value are co-created and co-destroyed through public services.
Popis souboru: electronic
Přístupová URL adresa: https://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-102167
https://doi.org/10.1080/14719037.2024.2418376
Databáze: SwePub
Popis
Abstrakt:Despite the importance of public services, a sound conceptualization of what they are is lacking. Following an analysis of research on public service logic, public value and practices, this paper proposes a public services as practices framework. This framework defines public services as bundles of shared public value co-creation practices that consists of templates and performances. While templates are designed to co-create public and private value, these types of value can be both co-created and co-destroyed during performances. The framework contributes by conceptualizing what public services are and how public and private value are co-created and co-destroyed through public services.
ISSN:14719037
14719045
DOI:10.1080/14719037.2024.2418376