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USING THE TELEGRAM MESSENGER AS A TOOL FOR SUPPORTING THE EDUCATIONAL PROCESS UNDER QUARANTINE RESTRICTIONS ; ВИКОРИСТАННЯ МЕСЕНДЖЕРА TELEGRAM ЯК ЗАСОБУ ПІДТРИМКИ ОСВІТНЬОГО ПРОЦЕСУ В УМОВАХ КАРАНТИННИХ ОБМЕЖЕНЬ

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Title: USING THE TELEGRAM MESSENGER AS A TOOL FOR SUPPORTING THE EDUCATIONAL PROCESS UNDER QUARANTINE RESTRICTIONS ; ВИКОРИСТАННЯ МЕСЕНДЖЕРА TELEGRAM ЯК ЗАСОБУ ПІДТРИМКИ ОСВІТНЬОГО ПРОЦЕСУ В УМОВАХ КАРАНТИННИХ ОБМЕЖЕНЬ
Authors: Nosenko, Oleksandr V., Nosenko, Yuliia H., Shevchuk, Roman M., Носенко, Олександр Володимирович, Носенко, Юлія Григорівна, Шевчук, Роман Миколайович, Носенко, Юлия Григорьевна
Source: Information Technologies and Learning Tools; Vol. 94 No. 2 (2023); 114-127 ; Інформаційні технології і засоби навчання; Том 94 № 2 (2023); 114-127 ; 2076-8184 ; 10.33407/itlt.v94i2
Publisher Information: Institute for Digitalisation of Education of NAES of Ukraine
Publication Year: 2023
Subject Terms: Telegram messenger, chatbot, students, higher school, pedagogical experiment, quarantine restrictions, месенджер Telegram, чат-бот, заклад вищої освіти, студенти, карантинні обмеження
Description: The global pandemic caused by Covid-19 has led to the fact that more than 1.8 billion children and young people around the world found themselves outside the classroom education process. This prompted the expansion of digitization processes, the search for effective solutions to support remote educational interaction, which is reflected in articles of the American, Malaysian, Spanish, Iranian, Ukrainian, etc. scientists The analysis of foreign experience proved the interest of the world educational community in the introduction of mobile services, messengers, in particular the Telegram messenger, as a tool for supporting the educational process. The article examines the problem of using the Telegram messenger to support the educational process in higher education institution in the conditions of quarantine restrictions caused by the global Covid-19 pandemic. Modern messengers, in particular Telegram, Viber, Facebook Messenger, WhatsApp, are analyzed due to criteria (commerciality, functionality, architecture, security) and indicators. The advantages of using the Telegram messenger to support the educational process are outlined, in particular: cross-platform, support for synchronous and asynchronous interaction, the ability to exchange messages in different formats, support for various types of interaction, the ability to ensure the fulfillment of many pedagogical tasks. The essence, advantages and possibilities of using the chatbot tool from the Telegram messenger are described. The psychological and pedagogical recommendations for increasing the pedagogical effect of using the Telegram chatbot are provided. The educational interaction results after using the Telegram messenger were analyzed (survey of 112 students, learning results evaluation in the experimental (112 persons) and control (110 persons) student groups). The empirical research shows that the Telegram messenger allows supporting the educational process in the conditions of quarantine restrictions, with saving quality indicators, as well as ...
Document Type: article in journal/newspaper
File Description: application/pdf
Language: Ukrainian
Relation: https://journal.iitta.gov.ua/index.php/itlt/article/view/5185/2116; https://journal.iitta.gov.ua/index.php/itlt/article/view/5185
DOI: 10.33407/itlt.v94i2.5185
Availability: https://journal.iitta.gov.ua/index.php/itlt/article/view/5185
https://doi.org/10.33407/itlt.v94i2.5185
Rights: Copyright (c) 2023 Олександр Володимирович Носенко, Юлія Григорівна Носенко, Роман Миколайович Шевчук ; https://creativecommons.org/licenses/by-nc-sa/4.0
Accession Number: edsbas.34F27DF3
Database: BASE
Description
Abstract:The global pandemic caused by Covid-19 has led to the fact that more than 1.8 billion children and young people around the world found themselves outside the classroom education process. This prompted the expansion of digitization processes, the search for effective solutions to support remote educational interaction, which is reflected in articles of the American, Malaysian, Spanish, Iranian, Ukrainian, etc. scientists The analysis of foreign experience proved the interest of the world educational community in the introduction of mobile services, messengers, in particular the Telegram messenger, as a tool for supporting the educational process. The article examines the problem of using the Telegram messenger to support the educational process in higher education institution in the conditions of quarantine restrictions caused by the global Covid-19 pandemic. Modern messengers, in particular Telegram, Viber, Facebook Messenger, WhatsApp, are analyzed due to criteria (commerciality, functionality, architecture, security) and indicators. The advantages of using the Telegram messenger to support the educational process are outlined, in particular: cross-platform, support for synchronous and asynchronous interaction, the ability to exchange messages in different formats, support for various types of interaction, the ability to ensure the fulfillment of many pedagogical tasks. The essence, advantages and possibilities of using the chatbot tool from the Telegram messenger are described. The psychological and pedagogical recommendations for increasing the pedagogical effect of using the Telegram chatbot are provided. The educational interaction results after using the Telegram messenger were analyzed (survey of 112 students, learning results evaluation in the experimental (112 persons) and control (110 persons) student groups). The empirical research shows that the Telegram messenger allows supporting the educational process in the conditions of quarantine restrictions, with saving quality indicators, as well as ...
DOI:10.33407/itlt.v94i2.5185