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Prevalence of work-related stress and burnout among emergency health personnel at the Bastión Popular Type C Health Center

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Titel: Prevalence of work-related stress and burnout among emergency health personnel at the Bastión Popular Type C Health Center
Autoren: Pincay Suárez, Liggy Mercedes, Arreaga Silva , Catherine Paola, Cortez Andrade, Gabriel Eduardo
Quelle: Journal of Science and Research: Revista Ciencia e Investigación; Vol. 10 No. 4 (2025): Octubre-Diciembre; 99-121
Journal of Science and Research; Vol. 10 Núm. 4 (2025): Octubre-Diciembre; 99-121
Verlagsinformationen: Universidad Técnica de Babahoyo, 2025.
Publikationsjahr: 2025
Schlagwörter: Work-related stress, burnout syndrome, healthcare personnel, occupational health, and emergency services, Estrés laboral, síndrome de burnout, personal de salud, salud ocupacional y servicios de emergencia
Beschreibung: El estrés laboral es una respuesta fisiológica y emocional ante demandas elevadas, común en entornos sanitarios críticos donde la sobrecarga de trabajo, las largas jornadas y factores individuales favorecen el síndrome de burnout. Este fenómeno afecta el bienestar del personal de salud, la seguridad del paciente y la calidad de la atención, lo que evidencia la necesidad de realizar el estudio. El objetivo fue determinar la prevalencia de estrés laboral y de síndrome de burnout en el personal del área de emergencia del centro de salud Bastión Popular Tipo C, con el fin de identificar niveles de estrés y examinar factores asociados. Se realizó un estudio cuantitativo, transversal, descriptivo y correlacional en 43 profesionales de emergencias del Centro de Salud Bastión Popular Tipo C. Se aplicaron de forma digital el Cuestionario de Estrés Laboral OIT-OMS y el Maslach Burnout Inventory (MBI), procesando los datos en SPSS versión 25 para analizar prevalencias y variables sociodemográficas y laborales. Los resultados mostraron que el 55,8 % del personal presentó bajos niveles de estrés, el 14 % altos y el 7 % moderados, siendo las enfermeras las más afectadas. Respecto al burnout, el 25,6 % reportó alto agotamiento emocional, el 72,1 % despersonalización elevada y el 65,1 % baja realización personal; mujeres y personal con más años de servicio fueron los grupos más vulnerables. Se concluye que existe un riesgo psicosocial significativo, lo que demanda programas de bienestar laboral, apoyo psicológico, capacitación en manejo del estrés y estrategias de autocuidado.
Work-related stress is a physiological and emotional response to high demands, common in critical healthcare settings where workload, long shifts, and individual factors contribute to the development of burnout syndrome. This phenomenon impacts healthcare workers’ well-being, patient safety, and quality of care, highlighting the need for this study. The objective was to determine the prevalence of work-related stress and burnout syndrome among emergency department staff at the Bastión Popular Type C Health Center, aiming to identify stress levels and examine associated factors. A quantitative, cross-sectional, descriptive, and correlational study was conducted with 43 emergency professionals from the Bastión Popular Type C Health Center. The ILO-WHO Occupational Stress Questionnaire and the Maslach Burnout Inventory (MBI) were applied digitally, and data were processed using SPSS version 25 to analyze prevalences, sociodemographic variables, and work-related factors. Results showed that 55.8% of staff had low stress levels, 14% high, and 7% moderate, with nurses being the most affected. Regarding burnout, 25.6% reported high emotional exhaustion, 72.1% elevated depersonalization, and 65.1% low personal accomplishment; women and staff with longer tenure were the most vulnerable groups. It is concluded that there is a significant psychosocial risk, emphasizing the need for workplace wellness programs, psychological support, stress management training, and self-care strategies to protect staff health and optimize patient care.
Publikationsart: Article
Dateibeschreibung: application/pdf
Sprache: Spanish; Castilian
ISSN: 2528-8083
Zugangs-URL: https://revistas.utb.edu.ec/index.php/sr/article/view/3842
Rights: CC BY NC ND
Dokumentencode: edsair.revibabahoyo..a8ccdf1a57d221afcca1a5cb68ab2512
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  Data: Journal of Science and Research: Revista Ciencia e Investigación; Vol. 10 No. 4 (2025): Octubre-Diciembre; 99-121<br />Journal of Science and Research; Vol. 10 Núm. 4 (2025): Octubre-Diciembre; 99-121
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  Data: Universidad Técnica de Babahoyo, 2025.
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  Data: 2025
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  Data: <searchLink fieldCode="DE" term="%22Work-related+stress%2C+burnout+syndrome%2C+healthcare+personnel%2C+occupational+health%2C+and+emergency+services%22">Work-related stress, burnout syndrome, healthcare personnel, occupational health, and emergency services</searchLink><br /><searchLink fieldCode="DE" term="%22Estrés+laboral%2C+síndrome+de+burnout%2C+personal+de+salud%2C+salud+ocupacional+y+servicios+de+emergencia%22">Estrés laboral, síndrome de burnout, personal de salud, salud ocupacional y servicios de emergencia</searchLink>
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  Data: El estrés laboral es una respuesta fisiológica y emocional ante demandas elevadas, común en entornos sanitarios críticos donde la sobrecarga de trabajo, las largas jornadas y factores individuales favorecen el síndrome de burnout. Este fenómeno afecta el bienestar del personal de salud, la seguridad del paciente y la calidad de la atención, lo que evidencia la necesidad de realizar el estudio. El objetivo fue determinar la prevalencia de estrés laboral y de síndrome de burnout en el personal del área de emergencia del centro de salud Bastión Popular Tipo C, con el fin de identificar niveles de estrés y examinar factores asociados. Se realizó un estudio cuantitativo, transversal, descriptivo y correlacional en 43 profesionales de emergencias del Centro de Salud Bastión Popular Tipo C. Se aplicaron de forma digital el Cuestionario de Estrés Laboral OIT-OMS y el Maslach Burnout Inventory (MBI), procesando los datos en SPSS versión 25 para analizar prevalencias y variables sociodemográficas y laborales. Los resultados mostraron que el 55,8 % del personal presentó bajos niveles de estrés, el 14 % altos y el 7 % moderados, siendo las enfermeras las más afectadas. Respecto al burnout, el 25,6 % reportó alto agotamiento emocional, el 72,1 % despersonalización elevada y el 65,1 % baja realización personal; mujeres y personal con más años de servicio fueron los grupos más vulnerables. Se concluye que existe un riesgo psicosocial significativo, lo que demanda programas de bienestar laboral, apoyo psicológico, capacitación en manejo del estrés y estrategias de autocuidado.<br />Work-related stress is a physiological and emotional response to high demands, common in critical healthcare settings where workload, long shifts, and individual factors contribute to the development of burnout syndrome. This phenomenon impacts healthcare workers’ well-being, patient safety, and quality of care, highlighting the need for this study. The objective was to determine the prevalence of work-related stress and burnout syndrome among emergency department staff at the Bastión Popular Type C Health Center, aiming to identify stress levels and examine associated factors. A quantitative, cross-sectional, descriptive, and correlational study was conducted with 43 emergency professionals from the Bastión Popular Type C Health Center. The ILO-WHO Occupational Stress Questionnaire and the Maslach Burnout Inventory (MBI) were applied digitally, and data were processed using SPSS version 25 to analyze prevalences, sociodemographic variables, and work-related factors. Results showed that 55.8% of staff had low stress levels, 14% high, and 7% moderate, with nurses being the most affected. Regarding burnout, 25.6% reported high emotional exhaustion, 72.1% elevated depersonalization, and 65.1% low personal accomplishment; women and staff with longer tenure were the most vulnerable groups. It is concluded that there is a significant psychosocial risk, emphasizing the need for workplace wellness programs, psychological support, stress management training, and self-care strategies to protect staff health and optimize patient care.
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      – Text: Spanish; Castilian
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      – SubjectFull: Work-related stress, burnout syndrome, healthcare personnel, occupational health, and emergency services
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      – SubjectFull: Estrés laboral, síndrome de burnout, personal de salud, salud ocupacional y servicios de emergencia
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      – TitleFull: Prevalence of work-related stress and burnout among emergency health personnel at the Bastión Popular Type C Health Center
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            NameFull: Pincay Suárez, Liggy Mercedes
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            NameFull: Arreaga Silva , Catherine Paola
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            NameFull: Cortez Andrade, Gabriel Eduardo
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              Y: 2025
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