Information behavior and practices research informing information systems design

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Bibliographic Details
Title: Information behavior and practices research informing information systems design
Authors: Huvila, Isto, Enwald, Heidi, Eriksson‐Backa, Kristina, Liu, Ying‐Hsang, Hirvonen, Noora
Source: Journal of the Association for Information Science and Technology
Publisher Information: Wiley, 2021.
Publication Year: 2021
Subject Terms: Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning, Information systems development, Information behavior, 05 social sciences, Information Systems, Social aspects, 0202 electrical engineering, electronic engineering, information engineering, Informational needs, 02 engineering and technology, 0509 other social sciences, Design recommendations
Description: Information behavior and practices (IBP) research has been repeatedly criticized for having little impact on information systems development (ISD). Claiming that there is a complete disconnect would be an exaggeration but it is apparent that it is not always easy to translate findings of IBP research to workable design recommendations. Based on a reading of earlier literature and a closer investigation of three illustrative example contexts, this article underlines that the value of IBP research for ISD lies in its capability to inform ISD of the variety of ways people deal with information beyond individual systems, their own wants and designers' assumptions. Moreover, it highlights that the implications of information systems go beyond their primary users. Instead of overemphasizing the contextuality of findings, a part of IBP research would benefit from an increased focus on explicating its epistemological extents and limits and identifying, which findings are transferable, what distinguishes specific contexts, what are their defining constraints and priorities, and what aspects of their uniqueness are assumptions and simple clichés.
Document Type: Article
File Description: application/pdf
Language: English
ISSN: 2330-1643
2330-1635
DOI: 10.1002/asi.24611
Access URL: https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/asi.24611
https://hdl.handle.net/11250/2985069
http://urn.fi/urn:nbn:fi-fe2022082355995
http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-477820
Rights: CC BY NC
Accession Number: edsair.doi.dedup.....904a45f3b8b88f88e24f40e6ecd48047
Database: OpenAIRE
Description
Abstract:Information behavior and practices (IBP) research has been repeatedly criticized for having little impact on information systems development (ISD). Claiming that there is a complete disconnect would be an exaggeration but it is apparent that it is not always easy to translate findings of IBP research to workable design recommendations. Based on a reading of earlier literature and a closer investigation of three illustrative example contexts, this article underlines that the value of IBP research for ISD lies in its capability to inform ISD of the variety of ways people deal with information beyond individual systems, their own wants and designers' assumptions. Moreover, it highlights that the implications of information systems go beyond their primary users. Instead of overemphasizing the contextuality of findings, a part of IBP research would benefit from an increased focus on explicating its epistemological extents and limits and identifying, which findings are transferable, what distinguishes specific contexts, what are their defining constraints and priorities, and what aspects of their uniqueness are assumptions and simple clichés.
ISSN:23301643
23301635
DOI:10.1002/asi.24611