From Bash to Business Growth: Using unix Tools To Build Lean, Performant CRM Systems For Agile Teams

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Název: From Bash to Business Growth: Using unix Tools To Build Lean, Performant CRM Systems For Agile Teams
Autoři: Joshi, Sneha
Informace o vydavateli: Zenodo, 2023.
Rok vydání: 2023
Témata: Unix CRM, Bash scripting, lightweight CRM systems, agile team workflows, shell automation, contact management, command-line tools, data ownership, open-source CRM, portable CRM stack, performance-optimized CRM, CRM for developers, cron jobs, SQLite CRM, AI-assisted CLI
Popis: Traditional CRM platforms have evolved into complex, feature-heavy ecosystems that often hinder rather than help small, agile teams seeking speed, control, and cost-efficiency. These systems are commonly associated with high licensing costs, vendor lock-in, rigid user interfaces, and poor adaptability particularly for tech-savvy teams that prefer flexibility over convenience. This review explores a compelling alternative grounded in the Unix philosophy of modularity, composability, and simplicity. It presents a detailed examination of Unix-based CRM architectures built using shell scripting, lightweight data storage, and command-line tooling. The paper evaluates core functionalities such as contact management, task scheduling, pipeline tracking, and reporting achieved using standard Unix utilities like bash, cron, awk, and sqlite. It also highlights real-world use cases, from freelance consultants to field NGOs, emphasizing performance, security, and data ownership. Implementation trade-offs are addressed, particularly the technical learning curve and scalability limitations for non-technical or enterprise teams. Additionally, the review outlines future directions, including hybrid integrations with Python and Go, web-based UI wrappers, adaptive automation, and AI-assisted shell workflows. Ultimately, the article makes a case for Unix-powered CRM systems as a viable, efficient, and developer-friendly path for modern teams seeking full control over their customer management stack
Druh dokumentu: Other literature type
DOI: 10.5281/zenodo.16880785
DOI: 10.5281/zenodo.16880786
Rights: CC BY
Přístupové číslo: edsair.doi.dedup.....68ac1da99c44b31d41e64473e57fab8c
Databáze: OpenAIRE
Popis
Abstrakt:Traditional CRM platforms have evolved into complex, feature-heavy ecosystems that often hinder rather than help small, agile teams seeking speed, control, and cost-efficiency. These systems are commonly associated with high licensing costs, vendor lock-in, rigid user interfaces, and poor adaptability particularly for tech-savvy teams that prefer flexibility over convenience. This review explores a compelling alternative grounded in the Unix philosophy of modularity, composability, and simplicity. It presents a detailed examination of Unix-based CRM architectures built using shell scripting, lightweight data storage, and command-line tooling. The paper evaluates core functionalities such as contact management, task scheduling, pipeline tracking, and reporting achieved using standard Unix utilities like bash, cron, awk, and sqlite. It also highlights real-world use cases, from freelance consultants to field NGOs, emphasizing performance, security, and data ownership. Implementation trade-offs are addressed, particularly the technical learning curve and scalability limitations for non-technical or enterprise teams. Additionally, the review outlines future directions, including hybrid integrations with Python and Go, web-based UI wrappers, adaptive automation, and AI-assisted shell workflows. Ultimately, the article makes a case for Unix-powered CRM systems as a viable, efficient, and developer-friendly path for modern teams seeking full control over their customer management stack
DOI:10.5281/zenodo.16880785