No Algorithm Aversion in Improving AI

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Bibliographic Details
Title: No Algorithm Aversion in Improving AI
Authors: Wojciech Milczarski, Anna Borkowska, Emilia Biesiada, Laura Russak
Source: Collective and Individual Decisions. 37
Publisher Information: Kozminski University, 2025.
Publication Year: 2025
Description: Algorithm aversion is the tendency to avoid using algorithms or AI systems. Most of the stud-ies only present participants with the most recent performance of humans or AI. Through a series of experiments, involving N=905 participants, we investigated how people evaluate AI versus human performance, focusing on consistent high-quality output versus improvement over time. Our findings reveal that the preference for humans over AI significantly decreases when both demonstrate improvement. We observe this in the creative domain of tattoo design and other non-creative domains, such as law, logistics, and sales. Emphasizing AI’s improve-ment could effectively reduce algorithm aversion and increase AI acceptance. Our research contributes to understanding AI acceptance in domains, even those traditionally dominated by human creativity, offering insights for implementing AI systems in various fields. Algorithm aversion is the tendency to avoid using algorithms or AI systems. Most of the stud-ies only present participants with the most recent performance of humans or AI. Through a series of experiments, involving N=905 participants, we investigated how people evaluate AI versus human performance, focusing on consistent high-quality output versus improvement over time. Our findings reveal that the preference for humans over AI significantly decreases when both demonstrate improvement. We observe this in the creative domain of tattoo design and other non-creative domains, such as law, logistics, and sales. Emphasizing AI’s improve-ment could effectively reduce algorithm aversion and increase AI acceptance. Our research contributes to understanding AI acceptance in domains, even those traditionally dominated by human creativity, offering insights for implementing AI systems in various fields.
Document Type: Article
ISSN: 3071-7973
DOI: 10.7206/cid.3071-7973.9
Accession Number: edsair.doi...........b1043f1d070b34efcdcf09d3b10b6fe9
Database: OpenAIRE
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