STATISTIKA U SLUŽBI OCENE KVALITETA.

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Název: STATISTIKA U SLUŽBI OCENE KVALITETA. (Croatian)
Alternate Title: STATISTICS IN SERVICE QUALITY ASSESSMENT. (English)
Autoři: Gardašević, Dragana, Kružević, Srđan
Zdroj: Sport Mont; sep2012, Vol. 10 Issue 34-36, p587-593, 7p
Témata: QUALITY, SPORTS, QUALITY of service, ELECTRONIC data processing, CUSTOMER satisfaction
Abstrakt: For any quality evaluation in sports, science, education, and so, it is useful to collect data to construct a strategy to improve the quality of services offered to the user. For this purpose, we use statistical software packages for data processing data collected in order to increase customer satisfaction. The principle is demonstrated by the example of the level of student satisfaction ratings Belgrade Polytechnic (as users) the quality of institutions (Belgrade Polytechnic). Here, the emphasis on statistical analysis as a tool for quality control in order to improve the same, and not the interpretation of results. Therefore, the above can be used as a model in sport to improve the overall results. [ABSTRACT FROM AUTHOR]
Copyright of Sport Mont is the property of Montenegrin Sport Academy and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)
Databáze: Biomedical Index
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Items – Name: Title
  Label: Title
  Group: Ti
  Data: STATISTIKA U SLUŽBI OCENE KVALITETA. (Croatian)
– Name: TitleAlt
  Label: Alternate Title
  Group: TiAlt
  Data: STATISTICS IN SERVICE QUALITY ASSESSMENT. (English)
– Name: Author
  Label: Authors
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  Data: <searchLink fieldCode="AR" term="%22Gardašević%2C+Dragana%22">Gardašević, Dragana</searchLink><br /><searchLink fieldCode="AR" term="%22Kružević%2C+Srđan%22">Kružević, Srđan</searchLink>
– Name: TitleSource
  Label: Source
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  Data: Sport Mont; sep2012, Vol. 10 Issue 34-36, p587-593, 7p
– Name: Subject
  Label: Subject Terms
  Group: Su
  Data: <searchLink fieldCode="DE" term="%22QUALITY%22">QUALITY</searchLink><br /><searchLink fieldCode="DE" term="%22SPORTS%22">SPORTS</searchLink><br /><searchLink fieldCode="DE" term="%22QUALITY+of+service%22">QUALITY of service</searchLink><br /><searchLink fieldCode="DE" term="%22ELECTRONIC+data+processing%22">ELECTRONIC data processing</searchLink><br /><searchLink fieldCode="DE" term="%22CUSTOMER+satisfaction%22">CUSTOMER satisfaction</searchLink>
– Name: Abstract
  Label: Abstract
  Group: Ab
  Data: For any quality evaluation in sports, science, education, and so, it is useful to collect data to construct a strategy to improve the quality of services offered to the user. For this purpose, we use statistical software packages for data processing data collected in order to increase customer satisfaction. The principle is demonstrated by the example of the level of student satisfaction ratings Belgrade Polytechnic (as users) the quality of institutions (Belgrade Polytechnic). Here, the emphasis on statistical analysis as a tool for quality control in order to improve the same, and not the interpretation of results. Therefore, the above can be used as a model in sport to improve the overall results. [ABSTRACT FROM AUTHOR]
– Name: Abstract
  Label:
  Group: Ab
  Data: <i>Copyright of Sport Mont is the property of Montenegrin Sport Academy and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract.</i> (Copyright applies to all Abstracts.)
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      – Code: hrv
        Text: Croatian
    PhysicalDescription:
      Pagination:
        PageCount: 7
        StartPage: 587
    Subjects:
      – SubjectFull: QUALITY
        Type: general
      – SubjectFull: SPORTS
        Type: general
      – SubjectFull: QUALITY of service
        Type: general
      – SubjectFull: ELECTRONIC data processing
        Type: general
      – SubjectFull: CUSTOMER satisfaction
        Type: general
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      – TitleFull: STATISTIKA U SLUŽBI OCENE KVALITETA.
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            NameFull: Gardašević, Dragana
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            NameFull: Kružević, Srđan
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              M: 09
              Text: sep2012
              Type: published
              Y: 2012
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              Value: 10
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              Value: 34-36
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