A Study of Front-End Developers' Views of UX Professionals: Usability Tests Are Like Unicorns.
Uložené v:
| Názov: | A Study of Front-End Developers' Views of UX Professionals: Usability Tests Are Like Unicorns. |
|---|---|
| Autori: | Molich, Rolf, Kirakowski, Jurek |
| Zdroj: | Journal of User Experience; Nov2025, Vol. 21 Issue 1, p27-48, 22p |
| Predmety: | USER experience, WEB development, COOPERATION, INTERVIEWERS, DESIGN thinking, STAKEHOLDER analysis |
| Abstrakt: | Despite numerous empirical studies of practices in software development, little is known about cooperation between front-end developers and User Experience (UX) professionals. This paper provides insights into how front-end developers view UX professionals and what they expect from UX professionals. This is important for UX professionals who want to know their users to better cooperate with their stakeholders. Our study revealed insights obtained from UX professionals interviewing front-end developers. Seven teams comprising 10 experienced UX professionals participated in the study. Each team independently recruited and interviewed two or three experienced front-end developers from different organizations using a semi-structured interview format. There were 20 interviews in total. We used quotes from the front-end developers to derive four front-end developer personas that exemplify typical attitudes towards UX and UX research. Step-by-step descriptions of the development process, a Developer Journey Map, were extracted from the 20 interviews. There were striking similarities between the Developer Journey Maps. We created a general Developer Journey Map, focusing on touchpoints between front-end developers and UX professionals. Our key advice for UX professionals who want to improve cooperation with front-end developers includes the following: respect front-end developers as partners and engineers, rather than subordinates; support the front-end developer flow state by specifying, and helping them with, edge cases; and be available during implementation to answer questions quickly, and in order, to avoid interrupting their flow. [ABSTRACT FROM AUTHOR] |
| Copyright of Journal of User Experience is the property of Usability Professionals' Association and its content may not be copied or emailed to multiple sites without the copyright holder's express written permission. Additionally, content may not be used with any artificial intelligence tools or machine learning technologies. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.) | |
| Databáza: | Complementary Index |
Full Text Finder 
Nájsť tento článok vo Web of Science Buďte prvý, kto okomentuje tento záznam!