Suchergebnisse - "SWITCHING costs"

Service recovery and customer loyalty in the logistics industry: the role of justice perceptions and switching costs.

Autoren: Srivastava, Vibhava¹ (AUTHOR) vibhava.srivastava@mdi.ac.in

Quelle: Benchmarking: An International Journal. 2025, Vol. 32 Issue 10, p3748-3771. 24p.

Schlagwörter: *CUSTOMER loyalty, *SWITCHING costs, *LOGISTICS, *INDUSTRIAL marketing, *CUSTOMER satisfaction, *QUALITY of service, CUSTOMER service management, FAIRNESS

Consumer adoption of cryptocurrencies as a precursor to a decentralized financial system: a push-pull-mooring model.

Autoren: Wong, Phoebe Leung, Wilson K.S. Vanharanta, Markus et al.

Quelle: International Journal of Bank Marketing. 2025, Vol. 43 Issue 6, p1252-1271. 20p.

Schlagwörter: *SWITCHING costs, *BLOCKCHAINS, *VALUE (Economics), *CRYPTOCURRENCIES, *PRICES, STRUCTURAL equation modeling

Default Options and Retirement Saving Dynamics.

Autoren: Choukhmane, Taha¹ (AUTHOR) tahac@mit.edu

Quelle: American Economic Review. Nov2025, Vol. 115 Issue 11, p3749-3787. 39p.

Schlagwörter: *SWITCHING costs, *ANALYSIS of variance, *INDIVIDUAL retirement accounts, *PENSIONS, *INVESTMENT management, *FINANCIAL planning, PARTICIPATION

Geografische Kategorien: UNITED States

Overcoming Status Quo Bias Within Luxury Hotels: Dual Roles of Switching Benefits and Costs in Fintech Service Adoption.

Autoren: Selim, Selim Mohamed Tan, Chai Ching Zaman, Mustafeed et al.

Quelle: Services Marketing Quarterly. Oct2025, p1-19. 19p. 3 Illustrations.

Schlagwörter: *FINANCIAL technology, *SWITCHING costs, *PERCEIVED benefit, *COST benefit analysis, LUXURY hotels, SOCIAL pressure, RESISTANCE to change

Resistance to Change and Status Quo Bias Theory Applied to Adherence to Autonomous Robot Delivery Systems: A Survey in Singapore.

Autoren: Koh, Le Yi Yuen, Kum Fai

Quelle: International Journal of Human-Computer Interaction. Oct2025, Vol. 41 Issue 20, p12649-12665. 17p.

Schlagwörter: *SWITCHING costs, *MARKETING strategy, *CONSUMER attitudes, *CONSUMER behavior, RESISTANCE to change

Geografische Kategorien: SINGAPORE

Unlocking the Predictive Value of Excess and Deficit Customer Patronization Intentions.

Autoren: Bhattacharya, Abhi Neil Morgan Rego, Lopo et al.

Quelle: Journal of Service Research. Nov2025, Vol. 28 Issue 4, p687-703. 17p.

Schlagwörter: *SWITCHING costs, *CUSTOMER satisfaction, *CONSUMER behavior, *ECONOMIC impact, *CUSTOMER relations, *SERVICE industries, *CUSTOMER feedback

How Forced Switches Reveal Switching Costs: Evidence from the Loan Market.

Autoren: Liaudinskas, Karolis¹ (AUTHOR) karolis.liaudinskas@norges-bank.no

Quelle: Journal of Financial & Quantitative Analysis. Dec2024, Vol. 59 Issue 8, p3994-4034. 41p.

Schlagwörter: *SWITCHING costs, *LOANS, *MONEY market, *BANKING industry, *BANKING laws, *MICROECONOMICS, *CONSUMERS

Geografische Kategorien: LITHUANIA

Customer Concentration and Managerial Bad News Withholding.

Autoren: Chen, Yangyang Hu, Gang Yao, Jun et al.

Quelle: Journal of Accounting, Auditing & Finance. Jul2024, Vol. 39 Issue 3, p673-696. 24p.

Schlagwörter: *CONSUMERS, *SWITCHING costs

Do switching costs buffer the effects of pre-recovery negative emotions on customers' personal interaction with employees?

Autoren: Skourtis, George Assiouras, Ioannis Joireman, Jeff et al.

Quelle: European Business Review. 2025, Vol. 37 Issue 5, p794-809. 16p.

Schlagwörter: *SWITCHING costs, *CUSTOMER relations, *CUSTOMER satisfaction, *ORGANIZATIONAL research, INTERDEPENDENCE theory, SELF-determination theory, HOSTILITY

How do Suppliers of Technology-Driven Products Mitigate Switching Costs for Purchasers During the Market Entry Process?

Autoren: Li, Chenzhuoer Yang, Yang Li, Shan et al.

Quelle: Journal of Business-to-Business Marketing. Sep2025, Vol. 32 Issue 3, p349-366. 18p.

Schlagwörter: *SWITCHING costs, *MARKET entry, *QUALITATIVE research, *HIGH technology industries, *STAKEHOLDER theory, *BUSINESS planning, *BUSINESS-to-business electronic markets, *SUPPLIERS

Lock‐In Effects in Online Labor Markets.

Autoren: Ciotti, Fabrizio Hornuf, Lars Stenzhorn, Eliza

Quelle: Journal of Economics & Management Strategy. Fall2025, Vol. 34 Issue 3, p615-631. 17p.

Schlagwörter: *SWITCHING costs, *LABOR mobility, *MONETARY incentives, TRUST

Exploring Customer Loyalty in Vietnam's Digital Banking Industry: Insights from Switching Costs and Alternative Attractiveness.

Autoren: Nguyen Ha Thach Bui Huy Khoi Pham Thi Kim Thanh et al.

Quelle: International Review of Management & Marketing (IRMM). 2025, Vol. 15 Issue 4, p269-280. 12p.

Schlagwörter: *CUSTOMER loyalty, *SWITCHING costs, *CUSTOMER satisfaction, *ONLINE banking, *CONSUMPTION (Economics), VIETNAMESE people

Geografische Kategorien: VIETNAM

The impact of switching costs on behavior-based price discrimination with multiple consumer types.

Autoren: Umezawa, Masashi Yamakawa, Shigetaka

Quelle: Journal of Economics. Jul2025, Vol. 145 Issue 2, p147-187. 41p.

Schlagwörter: *SWITCHING costs, *PRICE discrimination, *MARKET segmentation, *ECONOMIC equilibrium, *ECONOMIC competition, *REVENUE management, SUBSCRIPTION services

Improving the polarization switching properties of wurtzite AlN by introducing IV–IV/AlN superlattice and P-doping.

Autoren: Huang, Mingyue Duan, Tianpeng Jiang, Jie et al.

Quelle: Journal of Applied Physics. 11/7/2024, Vol. 136 Issue 17, p1-7. 7p.

Schlagwörter: *SWITCHING costs, *ACTIVATION energy, *DENSITY functional theory, *WURTZITE, *ELECTRIC fields

Influence of Sc, Y, and B dopants on structural distortions and polarization switching in AlN-based ferroelectrics.

Autoren: Yu, Xun Zhang, Chuanli Tang, Ruifeng et al.

Quelle: Journal of Applied Physics; 8/14/2025, Vol. 138 Issue 6, p1-9, 9p

Schlagwörter: FERROELECTRIC crystals, ALUMINUM nitride, POLARIZATION (Electricity), SWITCHING costs, WURTZITE

An investigation of disintermediation on freight exchange platform: the role of buyer-supplier relationships.

Autoren: Lyu, Xinyi Xiao, Tiaojun Li, Jingquan

Quelle: International Journal of Logistics: Research & Applications. Apr2025, Vol. 28 Issue 4, p427-448. 22p.

Schlagwörter: *SWITCHING costs, *SUPPLIERS, TRUST, HOMOGENEITY

Exploring "phasic" vs. "tonic" accounts of the effect of switch probability on the auditory attention switch cost.

Autoren: Strivens, Amy Koch, Iring Lavric, Aureliu

Quelle: Quarterly Journal of Experimental Psychology. Jun2025, Vol. 78 Issue 6, p1061-1076. 16p.

Schlagwörter: *SWITCHING costs, *TASK performance, *PROBABILITY theory, COCKTAIL parties

Data Portability and Interoperability Between Digital Platforms.

Autoren: Kim, Jeong‐Yoo¹ (AUTHOR) jyookim@khu.ac.kr

Quelle: Journal of Economics & Management Strategy. May2025, p1. 14p. 2 Illustrations.

Schlagwörter: *GOVERNMENT regulation, *SWITCHING costs, *ECONOMIC competition, *NETWORK effect, *DATA security failures, DIGITAL technology, DATA management

Reimbursing Consumers' Switching Costs in Network and Nonnetwork Industries.

Autoren: Chen, Jiawei Sacks, Michael

Quelle: Journal of Economics & Management Strategy. Apr2025, p1. 27p. 18 Illustrations.

Schlagwörter: *SWITCHING costs, *NETWORK effect, *REIMBURSEMENT, *DUOPOLIES, *WELFARE economics, *MARKET design & structure (Economics), PRISONER'S dilemma game

Continuance intention to use mobile fitness applications: the role of switching costs, guilt and neutralization techniques.

Autoren: Al-Jabali, Rasha Najib Ahmad, Norasnita Chiu, Weisheng

Quelle: International Journal of Sports Marketing & Sponsorship. 2025, Vol. 26 Issue 3, p599-618. 20p.

Schlagwörter: *SWITCHING costs, *STRUCTURAL equation modeling, *MOBILE apps, *SATISFACTION, *GUILT (Psychology)